16th Annual Call Center Week

Event contact first name
IQPC
Event contact last name
IQPC
Email
enquiry@iqpc.com
Event contact telephone number
1-800-882-8684
Description
The #1 customer care event is back and once again it’s BIGGER, BETTER, and UNPARRALLELED in every way… WOW! Factors for 2015 include: 2000+ Attendees, 120+ Speakers, 200+ Sponsors & Exhibitors, 70+ Sessions, a re-vamped awards ceremony and new track streams for customized learning. Call Center Week’s speaker faculty features inspirational mater storytellers who exemplify customer-centric leadership, innovation and transformation: • Led Minervini, Chief Information Officer, Carlos Bakery, Home of TLC’s Cake Boss • Matt Alfred, Senior Vice President, Citi Group • Chris Gillen, VP asset protection & Customer service, Toys “R” Us • Deena Ebbert, Official Ambassador & Expert trainer, The FISH! Philosophy • Guhfren Ahmed, Head of Customer Experience Technology, eBay Inc. • Neil Williams, SVP Global Sales & Customer Care, Marriott International For a full speaker line-up and session details, please download the program: http://bit.ly/1KJSpwQ Contact Info: 1-800-882-8684 | enquiry@iqpc.com

Partner Voices

Until recently, the opportunity to have a celebrity attend an event, attach themselves to a name-brand or endorse a certain product or idea was untouchable. The thought of paying a person to promote a product was seen as something only Fortune 500 companies could afford. Social media has changed all that with brands and businesses utilizing celebrity influencers to connect directly with their demographics and increase sales and profits.