The Massachusetts Convention Center Authority’s Public Safety Team at the Boston Convention & Exhibition Center (BCEC) and the Hynes Convention Center (Hynes) have taken their experiences to develop a comprehensive crisis management and emergency preparedness training program.
Air Xperience 2015
Improve passenger experience at every touch point
AirXperience looks at how we as an industry can utilise technology and new business processes to enhance to whole end to end passenger experience. With the rise of enterprise mobility, connectivity and Big Data solutions in the industry, there is huge potential for transformations in both customer experience and operational efficiency. AirXperience is dedicated to progressing the aviation industry from early adopters to the next generation of “connected” users in order to unlock these benefits. Already confirmed for 2015 are industry leaders such as Alex Cruz (Vueling), Sadiq Gillani (Lufthansa), Dorianne Richelle (Facebook), Fred Reid (Founder of Virgin America and Pieter Elbers (KLM) and more.