The magic of CCW is the combination of Conference + Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization.
Event Dates
2017-01-17 - 2017-01-20
Website
Event contact title
Marketing Manager
Event contact first name
Julie
Event contact last name
Jones
Email
julie.jones@iqpc.com
Event contact telephone number
212-885-2744
Description
Location: The Sheraton, New Orleans, LA
Website: http://bit.ly/2auRogu
Theme: The magic of CCW is the combination of Conference + Expo. The robust conference inspires your next steps and the expo moves you from inspiration to actualization.
CCW is where the customer care community comes together for all things customer service.
INSPIRATIONAL. EDUCATIONAL. COMMUNITY-ORIENTED
Humanize the Customer Experience
It’s the perfect time to lead CX towards a digital future by humanizing the customer experience. Attend CCW Winter 2017 and walk away with new strategies to fulfill customer needs – connection, omni-channel, self expression and life enriching experiences.
Featured Speakers:
• KEYNOTE: Debbi J. Fields, Founder and Chief Cookie Lover, Mrs. Fields Cookies
• KEYNOTE: Jim Oliver, Speaking Ambassador on Cultural Change, Ritz-Carlton Leadership Center
• Aaron Taylor, Vice President - Customer Care, Spokeo
• Erin Ackles, Associate Vice President Phone Channel, TD Bank Group
• Prashant Bhat, Director, Cigna
• Denise Pullen, Head of Operations Design and Learning, Hyatt
• Christina Brandon, Director of Production – MRx MeridianRX
View the full speaker line-up: http://bit.ly/2arNtCJ
Contact Info: 1-800-882-8684 | enquiry@iqpc.com
Register Now: http://bit.ly/2ajk9P0
Shorter Version of Description:
Workshops, keynote sessions, site tours, lunch n learns, meet-ups provide you with the tools and insight needed to super-charge your CX operation. You’ll leave New Orleans with what you need and ready to implement on Monday. Now that’s a conference worth the value!