Financial Services Winning Insights & Experiences Conference

Event contact first name
Event contact last name
Event contact telephone number
+44 (0)20 3479 2299
The Financial Services Winning Insights & Experiences Conference Understanding The Customer Experience Across Multiple Touchpoints To Leverage Actionable Customer Insight & Monetise Customer Data In Financial Services For Targeted, Outstanding Experiences A One-Day, Brand-Led Conference & Networking Event, 5th June 2014, Thistle Marble Arch, Central London. Royal Bank of Scotland ? UBS London ? Santander UK plc ? Direct Line Group ? HSBC ? Standard Life plc ? Coutts UK ? AXA Wealth ? Talk Talk ? MoneySuperMarket ? Yorkshire Building Society ? Hiscox ? MBNA ? Citi ? Honda ? RSA Group ? Aberdeen Asset Management ? Whitbread Hotels & Restaurants ? Coutts & Co 22 Finance Brand Speakers. One Day. Exceptional Quality. Unbeatable Value: 1. Transform Customer Experiences With Actionable Customer Insight: Energise your customer insight strategies to deliver excellent customer experiences in financial services ? compliantly 2. Measure The Experience: Build a complete picture of the finance customer journey from start to finish 3. ROI Per Customer, Per Channel: The insight tools and techniques proving return on investment 4. Mobile & The ?On The Move Customer?: Integrated mobile capabilities which meet customer needs 5. Risks & Opportunities In The Digital Age: How changing distribution trends are impacting customers and creating new opportunities in financial services 6. Targeting & Segmentation Which Monetises Your Data: The latest techniques which provide tailored, personal customer experiences 7. What Do Customers Want & What Can We Do To Innovate? Debate the latest distribution trends and the impact of future innovations for the finance world 8. Unlocking Actionable Insight With Big Data Analytics: Building a complete, consolidated view of your customer?s multi-channel experience which adheres to regulation 9. Customer-Centric Corporate Cultures: Insight which gets the attention of decision makers and achieves greater organisational impact

Partner Voices

Until recently, the opportunity to have a celebrity attend an event, attach themselves to a name-brand or endorse a certain product or idea was untouchable. The thought of paying a person to promote a product was seen as something only Fortune 500 companies could afford. Social media has changed all that with brands and businesses utilizing celebrity influencers to connect directly with their demographics and increase sales and profits.