SpeechTEK 2018 Conference & Exhibition

Event Dates
2018-05-09 - 2018-05-11
Exhibitors
0
Event contact title
Exhibit Sales Manager
Event contact first name
La Shawn
Event contact last name
Fugate
Email
lashawn@infotoday.com
Event contact telephone number
859-278-2223, x104
Notes

Expo Hours 

Monday, April 9 | 5:00 p.m. - 7:00 p.m.
Grand Opening Reception 

Tuesday, April 10 | 10:00 a.m. - 4:30 p.m. 

Wednesday, April 11 | 10:00 a.m. - 1:00 p.m.  

Description

Join us in Washington, D.C. this Spring for SpeechTEK 2018 to learn about the new and innovative ways speech technologies are becoming a part of everyday life and making your job easier. Speech and conversational technologies—from voice-only IVR to visual IVR, multimodal to omnichanel, from simple commands to advanced natural language, and from smart apps to digital assistants (both voice and text)—help businesses connect with customers. These technologies help customers search, query, interact, and perform transactions easily and effectively. Find out more when you attend SpeechTEK 2018!

Attendee information

Why You Should Attend

Four simultaneous tracks of content featuring keynote presentations, panel discussions, hands-on workshops, case studies, and more, attend SpeechTEK and learn to: 

  • Meet business goals with speech
  • Improve customer loyalty and satisfaction
  • Increase adoption and acceptance of self-service offerings
  • Select the best technology for your business problem
  • Choose the right tools and environments
  • Diagnose and solve speech application problems
  • Design a successful speech customer experience
  • Apply the latest principles in voice interaction design
  • Use the latest advances in speech technology
  • Plan and manage successful speech deployments
Exhibitor information

The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. The 2017 Customer Solutions Expo is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Access to the Expo is included with all registration pass options.

Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact