How Have Mobile Devices Changed Your Sales Process?

April 10, 2016

At a recent workshop for our clients, we asked attendees what impact mobile devices have had on their exhibits sales processes.

In response, many of them mentioned how having an online contract for their events, specifically one that is responsive to multiple device platforms, has helped sales executives to process transactions anytime and anywhere.

Some show organizers have roaming teams that walk the show floor on the last day of the event, to visit exhibitors that missed their booth selection appointment. With the contract already pre-populated in the system, all that an exhibitor needs to do is select their location on the mobile tablet screen and accept the contract. A confirmation is automatically emailed to them immediately and the whole process takes just a few minutes.

Not only is the online contract a benefit for eventprofs, it is also a huge benefit for exhibitors and sponsors. Along with the ability to review and sign a contract remotely, they can also make payments quickly and securely using their mobile device, even when away from their offices. This helps show organizers minimize past due payments and keep the revenue stream going.

Show organizers leveraging online exhibits contracts agree that the ubiquitous availability of mobile devices coupled with responsive features for exhibitors has drastically decreased the effort needed to consult with exhibitors and to move along the purchasing process.

This is fantastic because signing up exhibitors early in the show cycle allows trade show organizers to focus on building a deeper relationship with their exhibitors as well as focus on delivering a more personalized content and service.

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Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact