How to Reach More Prospective Attendees Without Blowing Your Digital Marketing Budget

April 27, 2017

Every event marketing team has its own unique set of goals and challenges. But one common theme that we hear often, especially from marketers responsible for events that are still in the nascent stage, is that they are being tasked with increasing conversions with relatively low incremental investment in resources.

Unfortunately, there is no magic formula for meeting this challenge, but there are several techniques and best practices that can enable you to reach out to and connect with a wider audience without breaking the bank.

Here are some recommendations that you should definitely consider:

Partner with Your Current Attendees, Exhibitors & Sponsors
Forge alliances with leading brands, organizations and influencers in your industry. Besides lowering your costs, it may enable you to reach new audiences and add as yet unexplored but high-potential niche segments to your event with relatively low investment.

Incentivizing your recent audience for bringing more registrations and traffic to your events can be a highly effective strategy. Encourage your motivated participants to spread the word about your events among their peers and followers.

According to Neilsen.com, 84 percent of consumers say they either completely or somewhat trust recommendations from family, colleagues, and friends about products and services – making these recommendations the highest ranked source for trustworthiness.

This is a telling statistic and just as relevant to the events industry as any other. Word of mouth appreciation and commendations from an exhibitor or attendee who achieved high ROI by participating in your previous event can be just as effective in promoting your event as any fancy digital ad campaign.

Make Your Event Truly Newsworthy with Cross-Channel Promotion
Repurpose and repost every positive mention or content for your brand on as many digital marketing channels as possible. Press releases, news articles, industry recognitions, participant testimonials, social posts by influencers – all these are often under-utilized assets just begging to be realized to their full potential. Don’t be shy about integrating your campaigns and reposting content across multiple channels.

According to cmo.com, while 9 out of 10 digital marketers and ecommerce professionals report high to medium impact of cross-channel marketing tools, only 14 percent of marketers say their organizations join up campaigns across all channels.

The key to success on digital distribution platforms is figuring out which channels are important to your market segment, their interaction level with each channel and the time slots that would deliver the highest engagement for your brand. It may take some experimenting followed by detailed data analysis to identify the permutations and combinations that work best with your prospective audience, but the results will definitely be worth the effort.

Optimize Your Event Website Content
Every new visitor who lands on your event website, whether through a referral or from a promotional campaign or even organically, needs to be treated like a potential attendee. If they are not engaged with easily accessible and compelling content that would convince them to attend your event, then it’s a lost opportunity for your brand.

According to econsultancy.com, for every $92 spent acquiring customers, only $1 is spent converting them. That is a truly shocking statistic.

Nothing is more daunting for a prospective registrant than to see a “coming soon” message on an event website with no further information to answer their ‘what, where, when and why’ questions. Converting from their first visit may be your best option. And yet, if they leave disappointed and unimpressed, there’s no guarantee that they’ll ever return to register for your event. 

Leverage Your Technology Platform and Service Providers
Digital technology has evolved significantly in the recent years and is increasingly becoming the core engine driving innovation across all sectors of the global economy. The challenge for the events industry is in harnessing technology to emphasize the preeminence of people in the age of integrated technologies and connected devices.

Eighty-six percent of the business and IT executives interviewed for Accenture’s 2016 Technology Vision Survey felt that the pace of technology will increase in their industry either rapidly or at an unprecedented rate. On the one hand, the cost of implementation is dropping, and on the other, the quality of automation techniques and processes is rising exponentially.

Integrating your digital marketing campaigns and media with your event management and CRM solutions will definitely help you segment your audience better, trigger campaigns based on audience behavior and analyze the digital footprints of your audience much faster.

If that sounds intimidating, you could start by asking your event management solution provider if there are any marketing features and services offered by them that you are perhaps not yet leveraging? Your team may end up saving dozens of additional hours every month by putting the expertise of your technology partners to work for you, thus freeing up your time to focus more on promotional efforts than in being bogged down by the logistics of managing your events.

Last but not least, as they say in the advertising industry, experience matters more than exposure.

Just creating awareness for your events is not enough. People tend to gravitate to, remember and recommend events that engage their emotions and requirements. It’s natural that attendees search for memorable moments that put their personal, professional and business interests on the center stage. The ability to deliver on that is the biggest asset for face-to-face event organizers and something your marketing team should definitely capitalize on!

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Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact