Setting up a display at a trade show is expensive business.
You have to rent the space, create a display, promote
it, stock it, and staff it. Before you decide to
get involved, take a serious look at the costs of
all of these components.
Start planning well ahead. You already know this, right?
Keep yourself as organized as possible right from the
beginning -- even before you book your space. You know
how carefully today's brides plan their weddings. Months,
even years ahead, they start thinking about the church,
the reception, the dresses, the flowers, the cake. And
of course, the cost. Well, you're the bride. Grab your
planning book and start writing down everything you must
do to get yourself ready for a successful trade show
season -- next year's.
Even before you decide to go into a show or two you
should have a hard look at the costs and expected returns.
This is why you create a trade show budget. Whether you
admit it or not, everything has a cost, and trade shows
are no exception. Remember that your objective is to
make sales, or at least generate opportunities to make
sales. So you have to view your costs in that light.
Everything should be done with an eye on its potential
return.
The Trade Show Budget Preamble
The normal starting point for your
campaign is the trade show budget. If you work from a
budget you have an outside chance of keeping your costs
under control. Of course there is a certain amount of
hocus pocus involved in budgeting for things like trade
show marketing -- especially if you've never seriously
done it before and have no track record to go on. Still,
you should give it your best shot. This is not rocket
science, and any research or analysis you do will be
better than just "winging it". Try using a "brainstorming" process
similar to the following.
First, ask yourself some BIG questions:
Question 1. Do I really believe I can recover my costs
within a short enough period of time to make it "profitable" (make
more than it costs)?
Answer 1. Like most promotion and advertising, until
you've done it, you have little idea how successful it
will be. First you will have to summarize all the costs,
and then try to figure out how many sales you're likely
to get from this sort of exposure.
Question 2. Do I have any idea which trade shows are
more likely to be "profitable".
Answer 2. There are trade show directories and reports
that can tell you about industry-specific shows. Usually
they will tell you the number of attendees, and hopefully
something about their buying habits. Find the relevant
directories, and figure out some method of choosing between
shows.
Question 3. Are there obvious ways to enhance my "Conversion
Rate" -- the number of attendees who buy from me?
Answer 3. Yes, of course. Having an attractive, eye-catching
display is a good start. Getting a good location on the
floor will help. Setting up your booth properly will
help you "process" the attendees more efficiently.
Having a lead-gathering system will help you do more
profitable follow up. Giving out memorable hand-outs
will enhance your chances of being recognized later on.
Training your booth staff could make an important difference.
Ask yourself a few more questions like this to get yourself
in the right frame of mind. Then you'll be ready to start
preparing your trade show budget.
Let the Planning Begin - Selecting
Appropriate Shows
Begin by assembling the following information (and anything
else that seems relevant as you go along):
Find a trade show directory for your industry (online
is the best source), or check out the major trade show
venues or exhibition companies. They will put you on
the right track very quickly.
Select the 10 most promising looking shows — based
on your "gut feeling" about their potential
for your campaign.
Make a chart and list the five or six most relevant
bits of information for each of your most promising venues:
Location
Date
Number of attendees
Geographic area served
Target market (who will be attending)
Calculate Your Costs for Each Show
Now add some columns to your chart where you can list
the costs that are specific to each show:
Booth space cost
Other space-related costs
Travel costs to and from the show
Additional things to rent or buy at the show (tables,
power, etc.)
Accommodation costs for booth staff
Shipping costs for booth display(s) and materials
Vehicle rentals required
Campaign Costs - Materials used in a Number of Shows
Now think about the actual "sales process" and
make a list of what you will need in order to have a
successful trade show experience. These will usually
be things that will be used for several shows, so think
of them as "campaign costs" that will be amortized
over a number shows:
Display booth design and production
Product literature
Hand outs
Staff training
Show promotion (free passes to clients, etc.)
If you estimate that your campaign costs will service
4 shows, then take these costs and add 25% of the total
campaign costs to the cost of each show. That should
give you a realistic estimate of the total cost of each
show:
Cost to to Attend Show = Specific Show Costs + pro-rated
Campaign Costs
Calculating Your Break Even Point
Now that you have a fairly clear idea of your costs,
it should be possible to arrive at an accurate estimate
of your Break Even Point for each show -- the number
of sales you have to make to cover your costs.
For instance, let's say you calculate that your costs
for Show A are $3,000 (including a pro-rated amount for
the one-time costs such as the booth). And let's say
you can relatively easily calculate your "gross
profit" on each sale (gross sale amount minus out-of-pocket).
For example, in the case of the wedding photographer
let's say his gross profit margin is 50%, and the average
sale is $1,000. That would give him a Gross Profit of
$500 per sale.
In order to recover his $3,000 he will have to get 6
sales (6 x $500 Gross Profit on each sale.)
Factors Affecting Conversion Rate
What are his chances of getting 6 sales from a specific
show?
Well that depends. If our photographer goes to a wedding
show with 1000 warm and willing blushing-brides-to-be
battering down the doors of the show, then perhaps 6
is a conservative estimate. However, if the show has
only 200 attendees, it might be much more difficult to
get 6 sales.
But that also depends. A smaller show may have fewer
exhibitors (less competition), will have a more intimate
feel about it, will give you more time with each prospective
client. And, of course it will cost considerably less
than a bigger show -- so his break even sales point may
be considerably less.
The same goes for much larger shows: more attendees
(prospective sales), but higher costs, and much more
(and more intense) competition. So the "conversion
rate" (number of sales per 1000 attendees) will
be lower. There will be more people, but they may be
harder to sell.
Once you have a feeling for the idea of "conversion
rate" you can start to see how other factors have
an important bearing on it: the price of your service,
the attractiveness of your presentation, the quality
of your samples and handouts, and so on.
Every show and every product will have its "conversion
rates", and the only way you can establish the numbers
for your own business is to research, experiment, and
constantly "tweak" your presentation.
It certainly wouldn't hurt to talk to friends and acquaintances
who have trade show experience. Ask them about their
own success rates. Ask them how many actual sales they
get from a good show. Ask them which shows have been
most successful for them, and how often they have broken
even.
Putting it together...
The only way you can arrive at hard conclusions is by
trying. That will allow you to establish a track record.
If you think the numbers for a particular show almost
add up, then take a stab. Go to a show or two, and when
it is over do a careful analysis of your costs and returns.
Then you can establish a reliable "Target Conversion
Rate" -- a number you can seriously shoot for and
expect to reach -- and then you're in business. Preparing
a trade show budget for next year will be a piece of
cake.
And of course, once you do commit to a show or two,
your focus has to immediately shift to hitting (and smashing
through) that Target Conversion Rate. Design a better
display, have more impressive samples and portfolio books,
fine tune your product, get some memorable handouts,
memorize your sales pitch, take voice lessons, get a
hair cut...
Rick Hendershot is a marketing consultant, writer, and
internet publisher, specializing in Trade Show Displays.
This article was orignally published in Trade Show
Buzz. For Trade Show Displays and Trade Show Graphics.