ICMI- International Customer Management Institute

Address:
102 S. Tejon Street
Ste. 1200
Colorado Springs
Colorado
80903
USA
Organization Contact Title
Manager
Organization Contact First Name
Tara
Organization Contact Last Name
Gibb
Email
tgibb@icmi.com
Organization Contact Telephone
719-268-0328
Fax
719-268-0184

Partner Voices

As event professionals, our job is to host people and while we can’t prepare for everything, it’s essential to develop an emergency plan that can be adapted to any situation. In Boston, the Massachusetts Convention Center Authority’s (MCCA) Public Safety Team at the Boston Convention & Exhibition Center (BCEC) and the Hynes Convention Center, have taken their experiences to develop a comprehensive crisis management training program, starting with crisis communications.