5 Tips for Working Better With Vendors

November 1, 2019

Event production is an incredibly diverse and creative field, bringing together many moving parts, each with their own requirements and needs. From efficiency and organization to keeping a cool head under pressure and expertly managing time, the list of skills needed to produce a seamless event — no matter how big or small — is long. At the core, it’s all about respect, Here are some of our top tips on how to work smarter with vendors to deliver the best events possible.

Be kind to everyone.

This one is pretty self explanatory, but something that is so important. Treat others the way you’d expect to be treated, no questions asked.

Understand their job.

When you are working with multiple vendors on an event, it’s important to take the time to ask important questions and understand what each of them needs to be successful. Offer support wherever it’s needed so everyone feels like they are set up for success.

Go the extra mile.

It’s the small things and details that matter most. It goes a long way to treat vendors as part of your team. For example, we make sure everyone is fed — AV techs don’t often get a break, so making sure they get lunch is important. We aim to leave the venue cleaner than we found it. Being in the business of hospitality, we should all extend courtesy not only to event attendees, but also the people working hard behind the scenes.


Things move very fast in our industry and, with so many moving parts, items can fall through the cracks. Overcommunicate with vendors and make sure they have detailed event briefs in advance of the event. This ensures everyone feels confident, knowledgeable and has their game face on come event time.

Say thank you.

This might be the most important one. Verbally thanking people throughout the day is so important, but we’ve also made it a tradition in our company that after every event, we send handwritten thank-you notes from our entire team to each vendor. It’s a small gesture that goes a long way.


Add new comment

Partner Voices
Dallas already boasts 35,000 hotel rooms, award-winning global cuisine, and a walkable downtown. But we are just getting started. Visit Dallas is thrilled to announce that the city of Dallas is doubling down with a massive new convention center and entertainment district. Featuring 800,000 square feet of exhibit area, 260,000 square feet of meeting rooms, and 170,000 square feet of ballroom. The center will connect business travelers with dining and shopping options in the popular Cedars District means more places to get down to business, and even more ways to unwind. “Dallas is already a great meetings and conventions destination, with the accessibility of two major airports, affordable labor, and an outstanding hotel product,” said D. Bradley Kent, Visit Dallas senior vice president and chief sales officer. “The new center and Convention Center District will enhance Dallas’ competitive position and are exactly what our customers’ need and have been asking for." What’s New – AT&T Discovery District Located in the heart of Downtown Dallas, this new district on the AT&T corporate campus is tailor-made for groups of all sizes. It boasts a multi-sensory experience, including outdoor event space, the AT&T Theater, and multiple dining outlets including JAXON Beer Garden and The Exchange, a bustling food hall. Hotels Coming Soon Names like the JW Marriott (Downtown), lnterContinental Dallas (Uptown), and Hotel Swexan (Uptown) are adding luxury amenities and bountiful event spaces. The projects will debut in 2023 and beyond. JW Marriott This new, 15-story, 283-room hotel will open in the heart of the city’s downtown Arts District this year. The property features a 25,000-square-foot grand ballroom, as well as a spa, restaurant, lobby bar, fitness center, and a rooftop pool deck and bar. InterContinental Dallas  Located in Cityplace Tower in Uptown, InterContinental Dallas will feature sweeping panoramic views of the Dallas skyline. Guests will enjoy spacious, high-end rooms and amenities, including more than 21,000 square feet of event space.   Hotel Swexan Hotel Swexan, a new, 22-story luxury property, is rising in Uptown’s Harwood District and will make its mark on the Dallas skyline. Opening this year, it is a sculptural building with cantilevered upper floors, as well as a 75-foot rooftop infinity-edge swimming pool and a hidden underground lounge.