Are You in an Event Tech Rut? Know When to Upgrade

June 14, 2018

John Alcure

John Alcure is Director of Sales for SmartSourceComputer & AV Rentals based out of the company’s Chicago office. He is responsible for regional sales across the U.S. and leading SmartSource’s national call center operations. His expertise spans over 30 years in the events, travel and hospitality industries.

If you are like many exhibitors, industry trade shows are an opportunity to put your best foot forward. You have a captive audience of customers, prospects and industry peers that demand you go all out to position your company, products and services in the most positive light. 

How do you do it? For starters, you should be leveraging the suite of ever-evolving event technologies rather than taking a formula approach and using exactly what you did last year. Using a fresh approach, driven by leading-edge event technologies, will enable you to create the greatest impact. Begin with a strategic approach by assessing your primary goals for this year’s trade show, then consider how various event technologies can help you achieve your goals.

Your Goals: The Right Event Technologies

Ask yourself, “What are my top three goals for this event?” For example, they may be to:

  • Launch a new product/service
  • Present the company’s new brand
  • Prospect for new customers
  • Make a strong impression on potential merger/acquisition partners

Each of these goals can be facilitated through the application of one or more event technologies, some of which you may not have previously used. An experienced event technology resource – one that takes a consultative approach – can help you make the right technology selections and architect the best trade show exhibition. 

From Product Launches to New Brand Roll-outs, Prospecting and Influencing

Consider the launch of a new product/service. Oftentimes, demonstrating a product is a great way to engage traffic at a booth and is the best way to showcase the product’s features and value proposition. Using an LED monitor to showcase your product is ideal. If the product falls under the category of a luxury product where the highest resolution and image quality is essential, you would be well-served to use a 4K UHD (ultra-high definition) quantum dot monitor, which delivers over one billion colors at 100 percent color volume and produces deep blacks, pristine whites and sharp hues for content with maximum impact and rich, realistic details.  

Let’s say the company just rolled out a new brand. A high-profile LED, 4K, video wall or touch screen display can create enormous impact. Having the company CEO present the brand and the rationale behind it in a video presented on an LED display or video wall at your booth is a great way to deliver your new brand message. 

If prospecting for new customers is a top trade show goal, consider digital kiosks. The latest digital kiosks have built-in PC, 4K UHD displays and are great for engaging customers and prospects with interactive content. They can be custom-branded and can feature charging stations, where show attendees can come to charge their mobile devices and exhibitors can deliver targeted messages to those waiting for their devices to charge. 

Prospecting can also be advanced using lead retrieval software at your exhibit. This solution enables exhibitors to capture robust prospect data accurately and easily and then use that data to efficiently qualify, prioritize and distribute leads generated at the show. The software also has the ability to measure conversion and close rates. Any exhibitor with a goal to develop new business at a trade show would be wise to upgrade their event technology to include lead retrieval software.

All of these technologies would make a great impression on industry peers and potential candidates for a merger/acquisition. There are other new event technologies that also influence your industry targets and signal that your company is a top-tier player – for instance, the latest model touch tables. A 55” 4K resolution 40-point touch table enables interactive applications, dynamic messaging and a truly engaging experience. They are very effective for displaying digital content and even gaming applications.

Being proactive, strategic and open to considering new event technologies can help you achieve your trade show goals and a much higher ROI on your overall trade show investment.

 

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Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact