New York’s Javits Center Offers Remote Camera Access to Exhibitors

March 26, 2016

The Jacob K. Javits Convention Center of New York launched a new camera system that allows customers to view their exhibits in real time from a mobile app on their personal devices.

Under the program, thousands of customers operating an exhibit at the Javits Center can purchase the installation of high-definition cameras that provide live-stream aerial footage of their exhibit, enabling them to assess sales activity, the level of customer engagement and the impact of product placement.

Live-stream footage from each camera – installed and maintained by Javits Center staff – will be available to customers 24 hours a day by downloading a free mobile app on their smartphone.

The Javits Center is believed to be the first convention center in the United States to offer this service, the latest in a series of major infrastructure upgrades that has given the facility one of the most advanced technology systems of any event venue in the country.

“This new innovation will allow customers to do more in less time,” said Alan Steel of New York Convention Center Operating Corp., which operates the Javits Center. “With this new camera system, customers can demonstrate their products and services while evaluating the impact of their work at the same time. Being able to access live footage on a smartphone provides customers with an easy-to-access tool that allows them to make critical adjustments and maximize their presence on the show floor. These cameras provide a unique perspective that our customers have never experienced before.”

The palm-sized 2 Megapixel cameras can be mounted at most exhibits, and customers will have the ability to download their own video footage.

The camera installation packages can be purchased at a starting price of $325, which includes the following:

• Four days of wireless viewing

• 14 days of cloud storage for video footage

• Mobile set-up on a personal smartphone

• Connection of one device to the Javits Center’s high-speed wireless system

The exhibit camera system is the latest in a series of customer-focused initiatives at the Javits Center that have enhanced the overall customer experience, including increased operational efficiency, improved technology features and expanded food and beverage options.

Last month, a new online catering and delivery service called Market Express was launched, allowing customers to place orders through a web-based portal and have their selected items delivered to their exhibit.

As a part of its state-of-the-art technology system, the Javits Center also offers free wireless service up to 256K of bandwidth throughout the entire building.

The facility’s technological infrastructure can provide wireless service for up to 70,000 devices at one time. Other recent improvements include the installation of a new 1,500 square-foot digital screen in the Crystal Palace, the construction of a second Starbucks location with extended hours and the placement of new green landscaping along the main entrances on 11th Avenue.

Add new comment

Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact