Michelle Bruno is a writer, blogger, and technology journalist. She publishes Event Tech Brief (eventtechbrief.com), a weekly newsletter and website on event technology. You can reach her at michelle@brunogroup.com.

Partner Voices

As event professionals, our job is to host people and while we can’t prepare for everything, it’s essential to develop an emergency plan that can be adapted to any situation. In Boston, the Massachusetts Convention Center Authority’s (MCCA) Public Safety Team at the Boston Convention & Exhibition Center (BCEC) and the Hynes Convention Center, have taken their experiences to develop a comprehensive crisis management training program, starting with crisis communications.