As event professionals, our job is to host people and while we can’t prepare for everything, it’s essential to develop an emergency plan that can be adapted to any situation. In Boston, the Massachusetts Convention Center Authority’s (MCCA) Public Safety Team at the Boston Convention & Exhibition Center (BCEC) and the Hynes Convention Center, have taken their experiences to develop a comprehensive crisis management training program, starting with crisis communications.
Technology Services World 2016 - TSW
2016-10-17 - 2016-10-19
Event contact title
Senior Director, WW Partner Development
Event contact first name
Event contact last name
Event contact telephone number
Attend Technology Services World to learn, engage, and share strategies, best practices, and solutions with your peers. Today's top companies look to TSW to provide professional development for their up-and-coming managers, while others see it as an opportunity for their leaders to gain key industry insights.
Many organizations take advantage of this option, as teams are often spread worldwide and the conference gives them the opportunity to meet face-to-face, develop and execute a conference coverage strategy, and immediately use learnings from the conference in business planning and the development of tactical plans.
At the EXPO meet one-on-one with partners to determine which products and services your organization can leverage to take your services operations to the next level of performance. From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and everything in-between, discover the industry's best solutions.