As event professionals, our job is to host people and while we can’t prepare for everything, it’s essential to develop an emergency plan that can be adapted to any situation. In Boston, the Massachusetts Convention Center Authority’s (MCCA) Public Safety Team at the Boston Convention & Exhibition Center (BCEC) and the Hynes Convention Center, have taken their experiences to develop a comprehensive crisis management training program, starting with crisis communications.
Transform 2015 - Igniting Customer Engagement
Igniting Customer Engagement
Transform is Kofax's annual global conference which focuses on using technology to improve the customer experience, increase responsiveness and gain a competitive advantage. Transform 2015 will be held March 8-10 in Las Vegas at the Aria Resort. Transform is the leading technology conference to improve customer engagement for a higher level of service and a competitive advantage—and learning from peers in the industry is one of the most valuable aspects to attendees. Attendees can also expect a great deal of valuable content in the form of case study presentations and hands-on breakout sessions, covering best practices relevant to their business challenges and customers. Session content includes: • Planning and designing smart process applications • Leveraging advanced analytics • Meeting customers where they are with mobility • Putting critical data in the hands of decision makers • Understanding and optimizing capture processes • Automating accounts payable • Creating e-signature and fraud solutions Transform 2015 Keynote Speaker Announced! Guy Kawasaki: Igniting Customer Engagement through the Art of Enchantment Guy Kawasaki is the chief evangelist of Canva, a graphics-design online service, and an executive fellow at the Haas School of Business at U.C. Berkeley. Formerly, he was an advisor to the Motorola business unit of Google and chief evangelist of Apple. He is also the author of APE, What the Plus!, Enchantment, and nine other books. In this keynote, Guy will explain how to influence hearts, minds, and actions. He’ll also discuss how to bring about voluntary, enduring, and delightful change that enables you to maneuver through difficult decisions, break entrenched habits, and successfully connect with your customers for long-term. Why attend Transform? Transform your business to: Attract, better engage with & retain more customers Increase responsiveness for exceptional service Gain a competitive advantage... reduce costs & grow business Practical insights & strategies: Automate processes & increase productivity Improve information quality for more accurate decisions Slash costs & gain a competitive advantage Networking opportunities: Meet 1:1 with top Kofax executives Keep up with industry trends & network with experts & peers Relax & network at the reception, lounge & evening events Great educational content: Attend case study presentations & deep dive technical sessions Learn from hands-on lab & demo sessions Bring back strategies to make your business more agile Visit www.kofax.com/transform for complete event details.
Transform attendees represent all industries in which information intensive processes are prevalent: financial services, healthcare, insurance, government, BPO and many more.