Robyn Capella is the vice president of Client Experience at Compass Remediation Chemicals, where her focus is to elevate service across all customer touchpoints.

Partner Voices

Personalization is one of those terms event organizers are hearing more often. It makes sense to personalize attendee experiences, for example. Exhibition and conference-goers want to be acknowledged and understood. However, there are other reasons to customize the way that customers consume an event. Event technology can make the job easier.   Delivering a Personal Experience