Fee Hikes and Exclusives Scrapped in San Diego after Industry Backlash

May 27, 2014
Fee Hikes and Exclusives Scrapped in San Diego after Industry Backlash alt

Less than a week after the San Diego Convention Center Corporation sent a letter to all of its clients announcing the implementation of not only fee hikes for shows coming into the center after July 1, but also exclusive contracts for security and event staffing, the changes were put on hold after swift industry backlash.

Steven Johnson, vice president of public affairs for SDCCC, said they had extensive feedback from their clients expressing concern after the letter was sent.

“The decision to suspend the changes was a result of the strong reaction from our clients and our desire to be responsive to their concerns,” he added.

The clients were told that over the last year, the City of San Diego had directed SDCCC to reduce costs and identify revenues to become more financially independent.

Johnson said of proposed changes; “The Corporation has been asked by the City of San Diego to identify new revenues to help address deferred capital, operations and maintenance as part of a 5-year plan.  The fees and staffing changes were adopted by the Board of the Corporation at the same time additional cuts in staffing were made.”

The staff reductions, combined with the new fees/staffing changes, were part of the funding plan identified by the Corporation, he added.

Here are the changes that were proposed for shows coming into the San Diego CC:

-          $5 facility improvement fee for each 10 x 10 equivalent booth ($5/100 square feet equivalent) sold to an exhibitor by show management.

-          A fee of $1 per square foot will be assessed on any paid advertising deployed in the lobby of the convention center by shows held in the facility. For example, an escalator wrap is approximately 200 feet so the fee would equate to $200. 

-          Shows coming into the center after June 1 would be required to utilize the center’s security staff.

-          Shows coming into the center after June 1 would be required to utilize the center’s event staff.

Johnson said that the center’s clients were not consulted before the changes were announced.

One of the strongest statements decrying the proposed changes came from the Society of Independent Show Organizers when its executive director, Lew Shomer, and chairman, Rick McConnell, sent a letter to San Diego Mayor Kevin Faulconer.

Among other things, the SISO letter said: “It is obvious that the Convention Center wants to deter conventions and exhibitions from coming to San Diego, which I am sure you will agree will result in significant economic losses to the Center and to the City of San Diego. Some of my members have already reacted to this letter and are considering moving their shows to more friendly venues.”

In addition, the SISO letter warned about the pitfalls of the proposed exclusives for security and event staffing: “These exclusive arrangements take away all of the organizer’s rights to protect their customers by forcing them to use agents that they might not necessarily consider competent or cost efficient.”

Shomer and McConnell suggested a meeting with them, as well as the heads of the International Association of Exhibitions and Events and Exhibition Services & Contractors Association.

David Dubois, president and CEO of IAEE, conceded that, while every convention center and hotel who hosts exhibitions and events are allowed to make their own policies and pricing strategies,  he added, “I do suggest that they be reminded that show organizers and event planners have a lot of facility choices. Additional expenses could deter clients from choosing their facilities due to perceived or real budget ramifications.”

San Diego had six shows on the 2013 TSNN Top 250 Trade Show list, with the largest being the Golf Industry Show.

Add new comment

Partner Voices
One of the most iconic names on the Las Vegas Strip just got an upgrade. Mandalay Bay has everything that your business needs from a refreshed convention space designed to inspire productivity and creativity, to an impressive selection of world-class restaurants and amenities. If you're looking for a venue that's both inviting and innovative, you have to be here. New Wave Experiences Mandalay Bay continues to invest in a new wave of enhancements both in the convention space and within the resort as a whole. New restaurant openings including Orla by Michael Mina, drawing inspiration from the award-winning chef’s childhood in Egypt and with flavors and décor inspired by the spices found in markets common to coastal Mediterranean towns, as well as Caramá by Wolfgang Puck, bringing the essence of Italy and spirit of Wolfgang into one concept, are recent additions. The Four Seasons Hotel Las Vegas also experienced a recent remodel of all 424 rooms. Swingers, a high-end, adults-only golf and entertainment concept will debut in Fall 2024. Enhanced Technology Creating a truly effective conference venue requires careful thought into what a business needs: the right technology, capacity, and inspiration to bring ideas to the next level. As part of the resort’s refresh, Mandalay Bay implemented state-of-the-art technology upgrades, installing cutting-edge Cat6A Ethernet cabling throughout the convention center. This advancement doubles the frequency of data transmission, enabling lightning-fast speeds up to 9400% faster. The convention center now boasts 11 dynamic digital walls, spanning up to 24' x 13', strategically positioned for brand placements, sponsorships and targeted event messaging. Additionally, attendees can benefit from 20 double-sided 55" mobile flexible display units, facilitating effortless navigation to meeting rooms and events. RFID locks were installed on all meeting room doors, and over 200 motion detection cameras have been placed throughout the space. Refreshing New Design & Fine Art The newly remodeled convention space provides a bright and vibrant atmosphere that complements Mandalay Bay's tropical-inspired brand. Featuring white-washed walls and ceilings adorned with bold floral patterns in cerulean and coral tones, the space is complemented by warm walnut accent walls. In addition to the redesign of all pre-function spaces, meeting rooms and ballrooms, Mandalay Bay's 1 million square feet of exhibit space has undergone a rejuvenation, including new paint, covered pillars and relocated strobe lights. Sustainable Spectacles Mandalay Bay is committed to Focused on What Matters and creating more responsible meetings. Refillable water stations all available around the resort, cutting unnecessary plastic usage from single-use bottles. The Mandalay Bay campus’ recent upgrades represent a bold step forward in redefining the Las Vegas experience. With a focus on innovation, sustainability, and unparalleled service, Mandalay Bay sets a new standard for excellence in business hospitality. Whether you're seeking cutting-edge conference facilities, world-class dining options, or simply a luxurious retreat, an unparalleled meeting experience awaits.