Kuala Lumpur Convention Centre Makes Major AV Technology Upgrade

March 22, 2016

The Kuala Lumpur Convention Centre (the Centre) recently became the first facility in Malaysia to install the 6500 ANSI Lumens laser technology projector as part of her RM3.1 million investment to upgrade the audio-visual (AV) capabilities in the venue’s 21 meeting rooms.

According to the Centre’s General Manager, Alan Pryor, the Centre is currently regarded as the most technologically-advanced facility in Malaysia, and the investment “reflects our commitment to continuously upgrade and improve the quality of service delivery for the Centre’s delegates and visitors.”

He added, “As technology becomes an even bigger component of any world-class convention facility in today’s increasingly technology-driven world, the latest AV upgrades will enhance our clients’ overall meeting experience.”

Pryor, elaborating on the new equipment, said, “The six new digital ceiling speakers in each room facilitates clearer projection of voice and sound. While the installation of the 6500 ANSI Lumens laser technology projector produces outstanding and clear high-definition (1080p) images of superior quality, colour and brightness. The projector is perfectly complimented by the 16:10 motorised projector screen that delivers a larger viewing area matching the latest widescreen ratio for higher resolution capabilities.”

In addition, the 6500 ANSI Lumens laser technology projector’s eco-friendly design improves energy efficiency, and contains no lead, mercury, or halogenated flame-retardant materials, which are RoHS* compliant.

It also requires fewer resources by eliminating the need for replacement lamps, hence contributing to the Centre’s environmental protection efforts.

The first phase was recently completed, involving 10 meeting rooms on level 4 where the Centre’s unique and innovative TenOnCall offering for short-lead bookings and just-in-time meetings is housed. The second phase includes the 11 meeting rooms on level 3 and will be completed by year-end.

In her continuing efforts to enhance the delegate and guest experience, the facility has invested a substantial amount into various AV and IT upgrades and/or enhancement activities since opening in June 2005.

This includes the recent investment of RM1.8 million on 190 new digital speakers and digital audio processors, which deliver clearer projection of voice and sound in the Plenary Theatre, Plenary Hall, Conference Halls 1, 2 and 3, Banquet Hall and Ballrooms 1 & 2. Similarly, all audio processors in the Exhibition Halls have transitioned to digital.

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Less than six months ago, Lisa Messina joined the Las Vegas Convention and Visitors Authority (LVCVA) as the first-ever chief sales officer after leading the sales team at Caesars Entertainment. A 12-year Las Vegas resident, Messina is a graduate of Cornell University’s School of Hotel Administration and serves on MPI International’s board of directors. TSNN had a chance to catch up with this dynamic leader and talk to her about her vision for the new role, current shifts in the trade show industry, creating more diversity and equity within the organization, and advice to future female leaders. Lisa Messina, Chief Sales Officer, LVCVA With Las Vegas becoming The Greatest Arena on EarthTM, what are some of the things you’re most excited about in your role? 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As the U.S. Travel Association makes more progress on the U.S. visa situation, we also expect a growing influx of international attendees. What are some innovative ways the LVCVA helps trade show and convention organizers deliver the most value for their events? We focus on customer experience in the same way that trade show organizers are thinking about it. We got rave reviews with the West Hall Expansion of the Las Vegas Convention Center (LVCC), so over the next two years, we will be renovating the North and the Central halls, which will include not just the same look and feel, but also the digital experiences that can be leveraged for branding and sponsorship opportunities.  Vegas Loop, the underground transportation system designed by The Boring Company, is also a way we have enhanced the customer experience. Vegas Loop at the LVCC has transported more than 900,000 convention attendees across the campus since its 2021 launch. 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Scheduled to debut in Q4, Fontainebleau Las Vegas will offer 3,700 hotel rooms and 550,000 square feet of meeting and convention space next to LVCC.  What are some of the plans for advancing DEI (diversity, equity and inclusion) within your organization? We’re currently partnering with instead of working with a leading consulting firm, to lay the foundation and create a solid DEI plan and be the leader when it comes to DEI initiatives. The heart of that journey with the consulting firm is also talking to our customers about their strategic approaches to DEI and driving innovation in this space.  What are your favorite ways to recharge? My husband and I have an RV and we’re outdoorsy people. So, while we have over 150,000 world-class hotel rooms and renowned restaurants right outside our doorstep, one of my favorite things to do is get out to Red Rock Canyon, the Valley of Fire, and Lake Mead. Five of the top national parks are within a three-hour drive from Las Vegas, so there’s a lot you can do. We love balancing the energy of Las Vegas with nature, and we’re noticing that a lot of attendees add activities off the Strip when they come here.  Valley of Fire What advice would you give to women following leadership paths in destination marketing? I think it’s about being laser-focused on what you want to accomplish; building a team around you that lifts you and helps you achieve your goals; and being humble and realizing that you do it as a group. No one gets this done alone. Thankfully, there are a lot of women in leadership in this organization, in our customers’ organizations, and in this city that we can be really proud of. We’re a formidable force that is making things happen.   This interview has been edited and condensed. This article is exclusively sponsored by the Las Vegas Convention & Visitors Authority. For more information, visit HERE.