SMG Continues Win Streak with Two New Venue Contracts
October 11, 2012
SMG has two new feathers in its cap, scoring venue management contracts for Miami’s James L. Knight Center and South Dakota-based Sioux Falls Convention Center.
Both contracts previously were held by Global Spectrum and mark the 6th and 7th straight RFP convention center wins for SMG, according to Gregg Caren, SMG’s senior vice president of strategic development.
“From a company standpoint, wins are always great when these (RFPs) only come out a few within a year,” Caren said. “It validates we are a real leader for convention center management and marketing.”
The Miami City Commission approved by a unanimous decision SMG’s takeover of the James. L. Knight Center contract effective Oct. 24.
“As we transition this important downtown asset, we will immediately seek to improve service levels and key relationships with strategic partners, including local hoteliers and the Greater Miami Convention & Visitors Bureau” Caren said.
He added, “By providing staff with additional resources, we will help grow market share in both the meetings and entertainment sectors served by the Knight Center.”
The Knight Center includes the Miami Conference & Conference Center, 28,000 square foot Riverfront Hall and a 4,600-seat proscenium theater
“We are very pleased to see The Knight Center join the SMG network,” said Henry Torre, director of public facilities for the City of Miami.
He added, “SMG has an incredible legacy of more than 30 years of first-class management, commitment to its clients and employees, and highest quality service standards. We look forward to working with SMG and their team as they take Knight Center to the next level.”
In Sioux Falls, SMG already managed a theater, a smaller arena and a larger arena that’s on the way, and beginning Jan. 1, they also will be in charge of the city’s convention center.
These two new contracts are the latest in a string of wins for SMG that began with Detroit’s Cobo Center in 2010, Caren said.
Other recent contracts include Chicago’s McCormick Place, Jamaica’s Montego Bay Convention Centre and Syracuse, N.Y.-based Oncenter, comprised of the War Memorial Arena, Civic Center Theaters and the Nicholas J. Pirro Convention Center.
“These wins are always important to expand our network of facilities,” Caren said.
He added, “The more we can expand our distribution network, the better it is for our venues and our clients.”
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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