Event Leadership Institute Unveils Event Measurement & Analytics Certificate Course

September 13, 2022

With industry professionals bringing a heightened focus to the ROI of their events, particularly due to soaring event costs and structural changes to events as a result of the pandemic, Event Leadership Institute (ELI) launched the industry’s first course specifically centered on measuring, interpreting and communicating an event’s performance to stakeholders. 

The online Event Measurement & Analytics Certificate will teach participants a variety of data-driven ways to measure an event’s success for different stakeholders, including attendees, hosts, exhibitors and sponsors. More importantly, they will learn how to calculate event ROI and use it to tell a story about an event’s performance, including how well it helps the organization achieve its goals.

While event surveys provide some data, decision-makers are increasingly scrutinizing how much money, time and energy they invest in hosting, attending, exhibiting and sponsoring events, according to Howard Givner, CEO of ELI. The course is designed to provide more valuable and actionable data that can drive decisions. 

“The event industry is awash in data now, but the challenge is knowing which pieces of data are most useful to evaluate ROI,” Givner said. “Think about the last time you drove a car. There are hundreds of data points collected by the car’s computer, but only a few critical ones are displayed in the dashboard: how fast you’re going, how much gas/power you have left, etc.” 

Givner added that zeroing in on the key pieces of information needed to measure the success of an event is the key first step, following by knowing where to obtain that data and presenting it as a compelling narrative to stakeholders. 

“That’s what this course is all about,” he added.

ELI tapped two event tech experts to lead the course: Joe Colangelo, co-founder and CEO of Bear Analytics, an event data aggregation company, and Vinnu Deshetty, founder of EVA, an events management platform. 

“Armed with data that today’s event professionals collect, we no longer have to rely on our gut to make strategic decisions about our events,” Deshetty said. “Listen to the data. It’s trying to tell you something.” 

ELI’s new course is designed for a wide range of event professionals, including:

  • In-house meeting and event planners who want to be able to evaluate an event’s success and present key metrics to senior stakeholders
  • Exhibit managers looking for better ways to measure trade show ROI
  • Agency account managers who want to help their clients determine the ROI of their events and prove the value of their agency
  • Event planners and producers looking to integrate event goals, data capture and KPIs into the event design process
  • Senior event professionals looking to be more comfortable engaging with executive management on event data and performance
  • Junior event professionals who want to demonstrate their value by collecting and analyzing event data for their managers.

The Event Measurement & Analytics Certificate course will begin Sept. 21 and run for five weeks. Live office hours with the instructors and a community forum for student discussion are included. To register, click here.

ELI provides progressive online education, training and professional development programs for meeting and event industry professionals. In addition to instructor-led professional development courses, group training and webinars, ELI has more than 180 on-demand video classes.

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Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact