Hong Kong Convention and Exhibition Centre Makes Key Appointments
Hong Kong Convention and Exhibition Centre (Management) Limited (HML) made several recent appointments of three key senior management positions.
Thomas Tong and Jessica Wong have been promoted to Deputy Managing Director and Director of Venue Operations of HML, respectively with effect Jan. 1, while Dr. Stewart Wan has been appointed as Director of Facilities Planning & Operations on July 20, 2016.
Monica Lee-Müller, Managing Director of HML, said, “I am most delighted with Thomas, Jessica and Stewart taking up their new roles in HML. With their strong industry experience and achievements, I am confident that they will make a significant contribution to HML operation, and will drive the team to sustain service excellence and meet our clients’ ever increasing expectations.”
Tong joined HML as Director of Venue Operations in 2006 and was promoted to Senior Director of Venue Operations in July 2014.
With his strong leadership, Tong has made significant enhancements on effectiveness and efficiency in the venue operations to support over 1,100 events held at the Hong Kong Convention and Exhibition Centre (HKCEC) every year, including four of the world’s largest and seven of Asia’s largest trade exhibitions of its kind, international conferences and events attended by high caliber visitors.
Leading three operational divisions, namely Venue Operations, Food & Beverage and Facilities Management in his new role, Tong will put his focus on formulating strategies of service quality enhancement and infrastructure upgrade, and synergising the strength of various divisions towards sustaining excellence.
Tong has gained a wealth of knowledge in the venue management industry, with 22 years in international hotel chains prior to joining HML. He completed Executive MBA programme at Ivey Business School and received Master of Business Administration Degree from the University of Western Ontario in 2014.
Reporting to Tong, Wong joined HML in 1989 and has a track record of supporting numerous world-class events at the HKCEC.
Having served in various operation positions, Wong was promoted to department head of Event Planning & Coordination Department in 2010 and fostered a professional team of Event Managers to ensure the success of events at the HKCEC.
Taking up the new role, Wong will lead the venue operations division covering Housekeeping, Event Planning & Co-ordination, and Safety & Security departments. Jessica graduated from the Venue Management School and awarded the Diploma of Venues in 2011 and Events by TAFE, NSW Australia and 2013.
Wan oversees the operation of HML’s Facilities Management Division. Stewart’s professional team is responsible for facility operation and maintenance planning, and infrastructure upgrade in the HKCEC. With a wealth of experience gained through 27 years working in major corporations, including West Kowloon Cultural District Authority and Hong Kong Science and Technology Parks Corporation, Wan is well qualified to provide overall direction for HML to ensure the building’s world class standard, to upkeep with technology advancements and customer expectation.
Wan graduated from the University of Brighton and completed Master in Building Services Engineering from the University of Hong Kong. He obtained Engineering Doctorate in IT Service Management from the Hong Kong Polytechnic University in 2008.