News

May 08, 2020
St. Louis-based event technology software company Ungerboeck is preparing to launch a new feature for managing virtual events. Customers will have their choice of using a virtual event provider, such as GoToWebinar or Zoom, and then be able to seamlessly manage online participants, event details and engagement statistics directly through the Ungerboeck platform. “Our customers are facing very challenging times, and it is our responsibility to adapt our software to their evolving needs,” said Manish Chandak, Ungerboeck president and CEO. “This virtual event extension to our platform offers… more
May 07, 2020
In response to the COVID-19 outbreak, the Global Biorisk Advisory Council® (GBAC), a Division of ISSA, unveiled its GBAC STAR facility accreditation program on cleaning, disinfection and infectious disease prevention. GBAC STAR is an outbreak prevention, response and recovery accreditation. The program establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as SARS-CoV-2, the virus responsible for COVID-19. Three of the biggest convention centers in the United States – the Las Vegas… more
May 07, 2020
In many ways, the COVID-19 pandemic has brought out the best in humanity, including those in the events industry. Over the past several weeks, more and more destinations, event companies and venues have been jumping in to support the fight against the virus. Here are some examples of compassion in action to brighten your week:  Visit Anaheim and Partners Supporting Community From donating supplies and food to sharing messages of hope and encouragement, stakeholders within the city of Anaheim, California, have teamed up to serve as valuable resources during this time. Anaheim Convention… more
May 06, 2020
The show known as ICUEE, the industry-leading event for utility professionals and construction contractors, will have a new name and look in 2021. Now dubbed The Utility Expo, the biennial trade show known for its equipment test drives and interactive product demonstrations will take place in Louisville, Kentucky, next year from Sept. 28-30. According to officials with the Association of Equipment Managers (who own and produce the show), this all-inclusive name better reflects The Utility Expo experience: an event that introduces professionals from all utility sectors to the new equipment,… more
May 05, 2020
For registrants and others, here is follow up information on the “Four Trade Shows Talk Going Virtual” webinar brought to you by Trade Show News Network and Dahlia Plus. HERE is the webinar recording. Thank you to Dahlia El Gazzar for moderating, and speakers John Toner - - United Fresh; Kristi Dougherty –- Niche Media; Dorian Sullivan - - National Association of Broadcasters; and Kimberly Carcone –Events - Toy Industry Association. Here are the specific tech tools mentioned during the webinar: ReStream - to stream to multiple online channels including social media WordPress VIP -  … more
May 05, 2020
While this year’s IMEX flagship Frankfurt event was canceled back in March, members of the IMEX community will still have opportunities to come together virtually over the next several months. The virtual PlanetIMEX platform aims to keep the spirit of IMEX alive by allowing visitors to explore content, reconnect, talk about future business and continue learning in the company of friends and colleagues. Designed in collaboration with Cvent, PlanetIMEX will feature three 3-D, interactive “islands” as destinations within the platform.  Each island will have its own theme (community, education… more
May 04, 2020
As much as we’re all hungering for good news right now, the staggering numbers reporting the severity of the COVID-19 crisis for the hotel industry can’t be spun in a positive light. New data from the American Hotel & Lodging Association shows that 70 percent of hotel employees have been laid off or furloughed, as eight in 10 hotel rooms across the country remain empty. This puts the impact of COVID-19 on the travel industry at nine times worse than 9/11, with forecasted occupancy rates for this year hitting record lows worse than rates from 1993 during the Great Depression. “The human… more
May 04, 2020
Taking a big step to chart a course forward, the U.S. travel industry submitted to the White House and governors a document containing detailed guidance for travel-related businesses to help keep their customers and employees safe as the country emerges from the COVID-19 pandemic. Entitled "Travel in the New Normal," the document describes vigorous measures the travel industry will follow to reduce the risk of COVID-19 and help to communicate across each and every step of a traveler's journey. The goal: to allow travel to safely resume as states and municipalities relax physical distancing… more
May 01, 2020
Announcements of new hires and promotions are coming back slowly but surely in the events industry. Here’s a roundup of the latest People moves since mid-April. Jerad Bachar was hired as new CEO for VisitPITTSBURGH, following a nationwide search for new leadership that began in January. Bachar had been serving as interim CEO, and Bryan Iams, chairman of the CVB’s board of directors, said that though their search produced some extremely qualified candidates, “[Bachar’s] exceptional leadership during these unprecedented times really made him stand out.” Bachar has more than three decades of… more
Apr 30, 2020
Depending on what U.S. state we live in, many of us are still sitting out the pandemic in the safety of our homes. While this is an unnatural predicament for our social species, it’s nice to know that we’re not alone in all this uncertainty.  We talked to five trade show industry leaders to see how they’re coping with the “new normal,” including Leonard Hoops, CEO of Visit Indy; Megan Tanel, senior vice president, construction sector for AEM; Aaron Bludworth, president and CEO of Fern Exposition & Event Services; Cathy Breden, executive vice president and COO of IAEE and CEO of the CEIR… more
Partner Voices
Less than six months ago, Lisa Messina joined the Las Vegas Convention and Visitors Authority (LVCVA) as the first-ever chief sales officer after leading the sales team at Caesars Entertainment. A 12-year Las Vegas resident, Messina is a graduate of Cornell University’s School of Hotel Administration and serves on MPI International’s board of directors. TSNN had a chance to catch up with this dynamic leader and talk to her about her vision for the new role, current shifts in the trade show industry, creating more diversity and equity within the organization, and advice to future female leaders. Lisa Messina, Chief Sales Officer, LVCVA With Las Vegas becoming The Greatest Arena on EarthTM, what are some of the things you’re most excited about in your role? Our team was at The Big Game’s handoff ceremony earlier this month, and I couldn’t help but think, “We’re going to crush it next year!”  These high-profile events and venues not only drive excitement, but also provide unmatched opportunities for event planners. Allegiant Stadium hosts events from 10 to 65,000 people and offers on-field experiences. Formula 1 Grand Prix will take place in Las Vegas in November, after the year-one F1 race, the four-story paddock building will be available for buyouts and will also offer daily ride-along experiences that will be available for groups. And, of course, the MSG Sphere officially announced that it will open in September, ahead of schedule, with a U2 residency. It’s going to be the most technologically advanced venue as far as lighting, sound, feel, and even scent, and it will be available for buyouts and next-level sponsorships inside and outside. There’s no ceiling to what you can do when you’re doing events in Las Vegas.  Allegiant Stadium As the trade show and convention business returns to the pre-pandemic levels, what shifts are you noticing and how do you think they will impact the industry going forward? Our trade show organizers are very focused on driving customer experience. Most of our organizers are reporting stronger exhibitor numbers and increased numbers of new exhibitors, with trade shows proving to be almost or above 2019 levels. Now our organizers are really doubling down on driving attendance and focusing on the data to provide that individualized, customized experience to help attendees meet their goals and get the best value. Some companies continue to be cautiously optimistic with their organizational spend when it comes to sending attendees, but I think it will continue to improve. As the U.S. Travel Association makes more progress on the U.S. visa situation, we also expect a growing influx of international attendees. What are some innovative ways the LVCVA helps trade show and convention organizers deliver the most value for their events? We focus on customer experience in the same way that trade show organizers are thinking about it. We got rave reviews with the West Hall Expansion of the Las Vegas Convention Center (LVCC), so over the next two years, we will be renovating the North and the Central halls, which will include not just the same look and feel, but also the digital experiences that can be leveraged for branding and sponsorship opportunities.  Vegas Loop, the underground transportation system designed by The Boring Company, is also a way we have enhanced the customer experience. Vegas Loop at the LVCC has transported more than 900,000 convention attendees across the campus since its 2021 launch. Last summer, Resorts World and The Boring Company opened the first resort stop at the Resorts World Las Vegas , with plans to expand throughout the resort corridor, including downtown Las Vegas, Allegiant Stadium and Harry Reid International Airport. The LVCVA also purchased the Las Vegas Monorail in 2020, the 3.9-mile-long elevated transportation system that connects eight resorts directly to the convention center campus. This is the only rail system in the world that integrates fares directly into show badges and registration. For trade show organizers, these transportation options mean saving time, money and effort when it comes to moving groups from the hotels to LVCC and around the city. Also, the more we can focus on building the infrastructure around the convention center, the more it supports the customer experience and ultimately supports our trade show organizers. Scheduled to debut in Q4, Fontainebleau Las Vegas will offer 3,700 hotel rooms and 550,000 square feet of meeting and convention space next to LVCC.  What are some of the plans for advancing DEI (diversity, equity and inclusion) within your organization? We’re currently partnering with instead of working with a leading consulting firm, to lay the foundation and create a solid DEI plan and be the leader when it comes to DEI initiatives. The heart of that journey with the consulting firm is also talking to our customers about their strategic approaches to DEI and driving innovation in this space.  What are your favorite ways to recharge? My husband and I have an RV and we’re outdoorsy people. So, while we have over 150,000 world-class hotel rooms and renowned restaurants right outside our doorstep, one of my favorite things to do is get out to Red Rock Canyon, the Valley of Fire, and Lake Mead. Five of the top national parks are within a three-hour drive from Las Vegas, so there’s a lot you can do. We love balancing the energy of Las Vegas with nature, and we’re noticing that a lot of attendees add activities off the Strip when they come here.  Valley of Fire What advice would you give to women following leadership paths in destination marketing? I think it’s about being laser-focused on what you want to accomplish; building a team around you that lifts you and helps you achieve your goals; and being humble and realizing that you do it as a group. No one gets this done alone. Thankfully, there are a lot of women in leadership in this organization, in our customers’ organizations, and in this city that we can be really proud of. We’re a formidable force that is making things happen.   This interview has been edited and condensed. This article is exclusively sponsored by the Las Vegas Convention & Visitors Authority. For more information, visit HERE.